Player Safety That Pays for Itself
Moderation used to be a necessary, but painfully expensive line item. With Amanda, it’s a cost‑saving machine. Below are four proven ways our customers trim double‑digit percentages off their operating budgets while actually raising community health and player satisfaction.
AI Does the Grunt Work (So Humans Don’t Have To)
Amanda’s natural multi language models catch up to 95 % of clear‑cut violations like bullying, hate speech, sexual content before they hit the feed. The remaining edge cases are bundled into risk scored manageable queue that moderators can zip through.
Real‑world win: A mobile studio (name anonymised) reallocated five of its seven full‑time moderators to community‑building roles and cleared its daily backlog about 40 % faster, cutting hundreds of thousands of dollars in annual moderation spend.
Bottom‑line impact: Fewer seats to pay for, zero overtime, and happier staff who can focus on building community and safeguarding users.
Compliance on Autopilot
Digital‑safety rules are tightening everywhere—DSA in the EU, KOSA & COPPA in the US, and the UK Online Safety Act. Amanda stores every decision, context snippet, and appeal in regulator‑ready format. Simple self-service solutions turn what used to be a “three‑weeks‑and‑a-few‑lawyers” scramble into a 10‑second download.
Why it matters: DSA fines can reach 6 % of global turnover. Avoiding even a theoretical penalty keeps finance directors sleeping at night.
Bottom‑line impact: No need to build bespoke audit tooling or hire extra legal/compliance staff. Our customers report up to 73 % lower resource use on compliance.
Smart Reports Handling Cuts Ticket Volume
Player reports are useful, but also spammy. Amanda automatically de‑duplicates near‑identical tickets, flags coordinated brigading, and attaches in‑game context so moderators act once, not twenty times.
Case in point: An MMO publisher (name anonymised) saw player‑report volume drop by more than half overnight, cutting support costs and freeing agents for VIP issues.
Bottom‑line impact: Fewer tickets to read equals fewer agent hours to pay, plus faster response times that head off churn before it starts.
Stop Repeat Offenders (and Bots) at the Gate
Why pay to moderate content that should never exist? Amanda’s “Stop Recurring Users” feature blocks trolls, bots and unwanted users at the gate.
Bottom‑line impact: Lower infrastructure and storage bills. Junk accounts don’t clog databases, and far less moderator whack‑a‑mole.
